Free is free — no credit card, no expiry, no catch. Paid plans renew transparently with advance notification. We offer a genuine 7-day refund window. No hidden fees, no surprise charges.
Current subscribers will be notified at least 30 days before any price increase. Your existing subscription rate is locked until you are notified and choose to accept the new pricing.
Gold subscriptions are available as monthly or yearly plans. Monthly billing renews on the date you first subscribed. Yearly billing renews every 12 months from the original purchase date. Your subscription renews automatically unless you cancel. You will receive a renewal reminder email 3 days before each billing date. The renewal charge will appear on your statement as "SCHOLARVAULT APP".
Institution Plan billing is governed by the signed service agreement. Standard billing is monthly on the 1st of each calendar month. Annual billing is available at a 10% discount — contact us for an annual invoice.
If a payment fails, we will retry once after 3 days. If the retry also fails, your account will be downgraded to Free tier and your vault data preserved for 60 days. You may resubscribe at any time within this window without losing data.
First-time Gold subscribers may request a full refund within 7 days of their initial payment, provided they have not used PDF report generation or CFP alert features. The refund will be processed within 7 working days to the original payment method.
| Scenario | Refund Eligibility |
|---|---|
| First Gold subscription, within 7 days, no PDF/alerts used | Full Refund |
| First Gold subscription, within 7 days, PDF or alerts used | Not Eligible |
| Renewal charge (2nd month onwards) | Not Eligible |
| Partial month cancellation after 7-day window | Not Eligible |
| Technical failure preventing access (verified by us) | Case by Case |
| Duplicate charge due to payment error | Full Refund |
Institution Plan refunds are governed by the signed service agreement. In the absence of a specific clause, the following applies:
Email [email protected] with subject: "Refund Request — [Your Email]" and include your payment reference number, the date of charge, and the reason for your request. We will respond within 5 working days and process eligible refunds within 7 working days.
You may cancel your Gold subscription at any time from your account settings. Cancellation stops future renewals. You retain Gold access until the end of the current paid period. No partial refunds for unused days after the 7-day window.
| After Cancellation | Gold → Free | Institution → Off |
|---|---|---|
| Unlimited vault | Capped to 3 saves (oldest preserved) | Preserved for 60 days |
| PDF reports (generated) | Available to download for 14 days | Available to download for 30 days |
| CFP alerts | Disabled immediately | Disabled immediately |
| Audit access | Free tier (unlimited audits) | No access after 60 days |
The ScholarVault Free plan is permanently free. Unlimited conference URL audits and full 18-point breakdowns will always be available at no cost. This is core to our mission of protecting India's research community. We will provide 90 days notice and migration assistance if we ever change this commitment.
All prices displayed are inclusive of applicable GST. ScholarVault is a managed entity under Indian tax law. A GST-compliant invoice will be issued for every paid subscription. Institution clients requiring specific invoicing formats for procurement purposes should contact [email protected].
We accept UPI, credit/debit cards (Visa, Mastercard, RuPay), net banking, and wallet payments via our payment gateway. International Gold subscribers may pay by card or PayPal equivalent. We do not store payment card details — all payment processing is handled by our certified payment processor.